Effective Date: March 2026
At MB Group, we are committed to transparency. This policy explains what personal information we collect and how we handle it when you use the Dynamic Work Item Picker app for Jira Cloud.
1. Information We Collect
We only collect the minimum information necessary to provide our services:
- Contact Information: When you request support, we collect your name and email address to communicate with you.
- Account Metadata: Through the Atlassian Marketplace, we receive basic information about your installation (e.g., Atlassian site URL, app version, and license status).
- Technical Logs: We may process anonymized technical logs provided by the Forge platform to ensure the app’s stability.
2. Use of Information
We use your data strictly for:
- Support: To respond to your inquiries via
support@mbgroup.pe. - App Functionality: To allow the custom field to operate correctly within your Jira instance.
- Improvements: To understand how our app is used (using aggregated, non-identifiable data).
- Legal: To comply with our legal obligations.
3. Data Sharing
We do not sell or trade your personal information. We only share data in these cases:
- Atlassian: As the app runs on Atlassian Forge, data is processed within Atlassian’s ecosystem to function.
- Service Providers: We may use tools (like email providers) to respond to your support tickets.
- Legal Compliance: If required by law or to protect our legal rights.
4. Your Rights
You have full control over your data. At any time, you may:
- Access: Ask what data we have about you.
- Rectify: Request a correction of your information.
- Delete: Request that we delete your contact information from our support systems.
- Uninstall: Removing the app from Jira stops all data processing.
To exercise these rights, please contact us at info@mbgroup.pe.
5. Policy Updates
We may update this policy periodically. All changes will be published on our documentation site: https://docs.mbgroup.pe/.
Contact Us
For any privacy concerns:
- Email: info@mbgroup.pe
- Documentation: docs.mbgroup.pe
- Phone: +51 922563561